Student Accessibility Services

Sign Language Interpreting

Academic Courses, Field Experiences, and Internships

Students in need of interpreting for their courses, field experiences, and internships, and any additional academic activities should get connected with Student Accessibility Services (SAS) as soon as possible to initiate classroom accommodations and discuss how to request accommodations at events and programs on campus. SAS works with the student to ensure interpreters are scheduled for all courses throughout the semester.

Steps for Students to Request an Interpreter through SignGlasses

If utilizing remote interpreting through SignGlasses, students have the ability to submit requests for academic-related sessions outside of their course schedules through their SignGlasses portal.

  1. Login to your SignGlasses student account.
  2. In the "Upcoming Sessions" column on the Dashboard, select the "Request Session" button in the upper right corner.
  3. The "Schedule a Session" form will appear. Complete the necessary information for the session, including title, date, start and end times, whether the session repeats, and type of service (e.g., oral, ASL, PSE).
  4. Select "Request Session" in the upper right corner.

As soon as the request is submitted, SAS and SignGlasses review it to ensure all the necessary information is included.

Additionally, SignGlasses has created a guide for students to support their use of the online system for remote interpreting.

Campus Programs & Events

Students with interpreting needs for programs/services outside of the classroom are expected to request interpreting services with each individual program or department. SAS staff can provide assistance with making this connection, but it is the student's responsibility to give advance notice to all parties of the needed accommodation (preferably at least two weeks). If your requests for services are not satisfied, please contact SAS as soon as possible.

Steps for Arranging Interpreting

The University of Northern Iowa (UNI) has a contract with SignGlasses to provide remote interpreting for students, faculty, staff, and guests. SignGlasses provides remote interpreters through its online system and offers personalized training for users. Additionally, organizers of events can work directly with SignGlasses to ensure proper set-up and technology needs are met in advance of the program. To request remote interpreting for a campus program or event, please contact SignGlasses Customer Service at support@SignGlasses.com or (801) 477-7958 Relay 711.

Additionally, UNI has a contract with Hands Up Communications to provide in-person interpreting. To request in-person interpreting for a campus program or event, please contact the Hands Up Communications Scheduling Department at scheduling@handsupcommunications.com or (319) 213-9920 Relay 711.

Students, faculty, and staff organizing an event on campus are encouraged to take the following steps regarding hiring an interpreter to meet an accommodation:

  • The student in need of an interpreter as an accommodation should contact the sponsoring department/individual with their request for an interpreter.
    *As a reminder, the sponsoring department/individual should include the accessibility statement listed below in all announcements and advertisements (e.g., flyers, social media, emails, University websites, etc.).
  • If the sponsoring department has questions regarding hiring an interpreter, it should contact SAS at accessibilityservices@uni.edu or 319-273-2677 (for D/deaf or hard-of-hearing, use Relay 711).
  • The sponsoring department should make arrangements for an interpreter and keep in mind the following: parking, timing, length of the event, if more than one interpreter may be needed, travel time if using in-person interpreting, etc.
  • The sponsoring department/student organization is responsible for paying the costs of interpreting.

The cost of interpreting is not an appropriate reason to deny an individual access to an event/program. In accordance with the Americans with Disabilities Act Amendments Act (ADAAA), any place of public accommodation is required to provide sign language interpreters or other effective means of communication for individuals who are hard-of-hearing and D/deaf. Depending on the situation, other effective means of communication may include assistive listening devices.

Student organizations have responsibility for covering the costs of interpreting at one-time events and can seek funding through Northern Iowa Student Government (NISG). Departments have all responsibility for events, programs, and services within their own area.

Concerns related to cost can be discussed with SAS and department heads.

Accessibility Statement

To ensure accessibility in all programs and events, the following statement is to be placed in program announcements:

Individuals with disabilities are encouraged to attend all UNI-sponsored events. If you are a person with a disability who requires a reasonable accommodation in order to participate in this program, please contact (sponsoring department or contact person) at (telephone number and email) at least one week prior to the event.

It is the responsibility of the sponsoring department to arrange necessary accommodations, including covering associated costs. The sponsoring department should identify the individual(s) responsible for handling accommodation requests.

No qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University. Policy 13.15 Accommodations of Disabilities provides greater detail and resources on making appropriate accommodations.

Contact Information for Interpreting Services

SignGlasses (Remote Interpreting)
(801) 477-7958 Relay 711 - Voice and Text
support@SignGlasses.com

Hands Up Communications (In-Person Interpreting)
(319) 213-9920 Relay 711
scheduling@handsupcommunications.com

Additional information on campus resources related to meeting accommodations can be found on the Accessibility Resources at UNI page.