Student Accessibility Services

Closed Captioning

Student Accommodation

It is best practice to have all videos/films captioned. It is required for students approved for the accommodation of "Closed Captioning/Auditory Transcripts," but it is also beneficial for all learners within the course. Many new videos and films are already captioned. Nevertheless, always check to make sure the video/film is indeed captioned, the captioning is accurate, and you know how to turn on captions should the media be "closed captioned."

To request closed captions, submit a Service Hub ticket. There is a tutorial on how to use Service Hub on the IT website. Your request will be reviewed by Educational Technology to provide faculty support and routed to Student Accessibility Services. 

Public-Facing Videos

To comply with federal regulations, videos made available by public entities (e.g., posted on social media or websites, embedded in emails, etc.) must include closed captioning to make them accessible. Failure to comply with regulations puts the University at risk for potentially serious negative repercussions, including lawsuits. 

If you (or the person(s) creating video content) do not know how to include closed captioning, please reach out to IT video services by submitting a Service Hub ticket and . 

All video content, regardless of whether produced on campus or in conjunction with off-campus partners, must include closed captioning.