Student Accessibility Services


We recognize that not every individual utilizes the same software to meet their accommodation needs, so we want to provide you with several alternatives, so you can choose the option which is best for you. can record conversations using the application on your phone or through a web browser. You can import or sync recordings from other services. Get real-time streaming transcripts and within minutes, rich, searchable notes with text, audio, images, speaker ID, and key phrases. Share or export voice notes to inform others and get on the same page. Create groups to invite collaborators and keep organized. You can even snap photos (e.g., of a whiteboard, or a speaker or presentation slide at an event) during a recording and they will be inserted inline with your transcripts. There is no cost to using the default Otter Free plan – you get 600 minutes of transcription every month and the plan does not expire. If you run out of minutes, please connect back to SAS to discuss options.

Panopto and Zoom Meetings

Both platforms can be recorded and posted on blackboard learning for later viewing. If you receive the accommodation of audio recording of lectures, we suggest contacting your professor to see if they are utilizing either of these methods. If you need further support, please do not hesitate to reach out to our office. The instructor should complete a Service Hub Ticket requesting captioning assistance from Carolyn Dorr ( of IT Services to ensure that the Panopto videos are captioned accordingly. Please notify SAS right away if there are any issues with receipt of captioned lecture recordings. 

You can also pull up in a separate tab from your Zoom or Panopto meeting, and it does a good job of transcribing the information. 

Blackboard Materials

As part of the online course conversion, most professors should be providing access to their relevant materials via Blackboard. If there are any videos in the course, the instructor will need to have them captioned as well. For assistance, they should complete a Service Hub Ticket requesting captioning assistance from Carolyn Dorr ( of IT Services.

Carolyn Dorr
IT Accessibility Coordinator 
Information Technology-Client Services
ITT 120
(319) 273-6055

If you have any questions, concerns, or need support, please contact SAS at (319) 273-2677 Relay 711,, or ITTC 007.